e77 game's Privacy Policy

By using the e77 game website, you are considered to have accepted the terms of this Privacy Policy. This policy applies to all services, products, and platforms of e77 game — including use via a web browser, through the Android APK or iOS app, and through any other means.

We prioritise the security of your personal information. The purpose of this Privacy Policy is to clearly inform you which information is collected, why it is collected, and how that information is managed. Our Terms and Conditions should be read alongside this Privacy Policy, as both documents complement each other.

This policy has been prepared for users in Bangladesh and is governed in accordance with applicable Bangladeshi law. If you disagree with any part of this policy, you are requested to refrain from using our services.

e77 game collects various types of personal information. The main categories of information collected are listed below:

2.1 Identity Information

• Full name and date of birth
• Email address and mobile number
• National ID or passport details (where applicable)
• Current address

2.2 Financial and Transaction Information

• bKash, Nagad, Rocket account numbers or bank account details
• Deposit and withdrawal history
• Betting and gaming transaction records

2.3 Technical Information

• IP address and device identifier information
• Browser type and operating system
• Login time, date, and location data
• Cookie and session data

2.4 Communication Information

• Records of conversations with our support team via live chat or email
• Information related to complaints or requests

e77 game collects user information through various methods:

• Direct Registration: When you create an account, the information you provide is collected.
• Through Transactions: Financial information is automatically recorded during deposits or withdrawals.
• Automated Technology: Technical information is collected through cookies, log files, and pixel tags.
• Third-Party Verification: Some information may be collected through trusted third parties for identity verification purposes.
• Support Channels: Information provided during contact via live chat or email is stored.

We never collect unnecessary or excessive information. The purpose of collection is always specific and legitimate.

e77 game uses collected information for the following purposes:

4.1 Account Management

Information is used to create, verify, and keep your account secure. Mobile number and email are used for login security and OTP verification.

4.2 Financial Transaction Processing

Financial information is used to securely process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfers. Preventing fraud and ensuring transaction accuracy is an important part of this.

4.3 Service Improvement

By analysing user experience, we continuously improve our platform and services. User data helps with analysis such as which games are most popular and which payment methods are most used.

4.4 Customer Support

Information is used to resolve your requests or issues quickly through 24/7 live chat and email support. Keeping records of previous conversations means you do not have to provide the same information again.

4.5 Bonuses and Promotions

Information is used to ensure that welcome bonuses, weekly reloads, or other offers are correctly applied to your account.

4.6 Safety and Security

Information is analysed to detect unauthorised access, fraudulent activity, and suspicious transactions in order to keep the platform secure.

e77 game uses industry-standard security technology to protect your information. All data stored on our servers is secured through SSL encryption. Transactions and personal information are exchanged through encrypted channels, preventing unauthorised access by third parties.

The retention period for data depends on the nature of the service and legal requirements. Relevant information is retained while the account is active. Even after an account is closed, some information may be kept for a defined period due to legal obligations.

Our security measures include:

• 256-bit SSL encryption technology
• Two-factor verification (OTP)
• Automated detection of suspicious activity
• Regular security audits and reviews
• Restricted staff access to data (on a need-to-know basis)

Please note, however, that no organisation can guarantee 100% security when transmitting information over the internet. We therefore also advise you to responsibly keep your password and login details confidential.

e77 game does not sell or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

6.1 Payment Processors

Necessary financial information is shared with bKash, Nagad, Rocket, and banking partners to complete deposits and withdrawals. This process is conducted entirely through encrypted channels.

6.2 Technology Service Providers

A limited amount of data may be shared with trusted technology partners involved in server management, game software, or analytics services. These partners are contractually bound to meet our privacy standards.

6.3 Legal Obligations

Information may be provided where required to comply with applicable Bangladeshi law or lawful instructions from competent authorities. In such cases, only the specific information requested is provided — nothing more.

6.4 Business Restructuring

In the event of a company merger or acquisition, user information may be transferred. However, this Privacy Policy will remain in effect in such cases, and users will be notified in advance if necessary.

Cookies are used on the e77 game website. Cookies are small text files stored in your browser that the website uses to improve your browsing experience. The types of cookies we use are:

7.1 Essential Cookies

These cookies are necessary to keep the site running. They are used for maintaining login sessions, retaining cart information, and similar functions. Blocking these cookies may disrupt the core functionality of the site.

7.2 Analytics Cookies

Statistics on which pages are used most and for how long help us improve our services. This information is analysed in aggregate and anonymous form.

7.3 Functional Cookies

These cookies are used to remember your preferred language, theme, or other settings, so you do not have to reconfigure them each time you visit the site.

You can control or delete cookies at any time from your browser settings. However, disabling certain essential cookies may affect the normal functioning of the site.

As an e77 game user, you have the following rights over your own information:

• Right to Access: You can find out which of your information we have collected and how we are using it.
• Right to Rectification: If there is any error in your information, you can request a correction.
• Right to Request Deletion: In certain circumstances, you can request that your account and associated information be deleted, although some information may need to be retained for legal reasons.
• Right to Restrict Processing: In certain circumstances, you can request that the processing of your information be limited.
• Data Portability: You have the right to request a copy of your own information in a readable format.
• Right to Object: You can object to certain types of processing of your information.

To exercise these rights, please contact our support team. We will fulfil your request as quickly as possible, within a maximum of 30 working days. To learn about your rights and options regarding responsible gaming, please visit our Responsible Gaming page.

e77 game is for persons aged 21 years or older only. We do not knowingly collect information from minors (under 21 years of age) or allow them to open accounts. Age verification is a mandatory step during registration.

If any minor's account comes to our attention, it will be closed immediately and the associated information will be deleted. We urge parents and guardians to remain vigilant to ensure their children do not use this platform. If you have any concerns, please contact us immediately.

e77 game reserves the right to update this Privacy Policy as needed. When changes are made, the "Last Updated" date at the top of the page will change. For significant changes, users will be notified via their registered email or through a direct notice on the site.

Continued use of the site after any changes will be taken to mean that you have accepted the new policy. We therefore recommend reviewing this page regularly. For any questions or clarification regarding this Privacy Policy, please contact us or see the company's general information on our About Us page.

If you have any questions, concerns, or data-related requests regarding this Privacy Policy, please contact the e77 game support team. We are able to assist in both Bengali and English.